Can't Start & Update Modern Warfare 2 on PC, Xbox & PS5

Are you getting a “Connection Timed Out” message when trying to install the pre-release update for Call of Duty Modern Warfare 2? Campaign early access is now officially live for those players who have preordered Call of Duty Modern Warfare 2 digitally. Starting from October 20th, at 7 pm CEST / 6 pm BST / 1 pm ET / 10 am PT, everyone with a pre-order will have a chance to start playing the campaign. However, some players are having trouble starting the game. If you receive messages like “You are missing one or more Single Player DLC Pack” or “Connection Timed Out”, read on. We explain why you can’t install a pre-release update and start Modern Warfare 2 Campaign Early Access.

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Can't Start & Update Modern Warfare 2 Campaign Early Access

Can’t Start Campaign Early Access Modern Warfare 2 on Xbox and Steam

At the time of writing a number of players across Reddit, forums and social media are reporting about various issues. Namely, it seems that players on various platforms, including Steam, Xbox, and, can not start the game. When you start Modern Warfare 2 the game asks you to install the pre-release update. It says that you are “missing one of more Single Player DLC Pack”. It then asks you to download and install them, but the option is simply not there. Then, for Steam users, you eventually receive the “Connection Timed Out” message. Why is this happening and can it be fixed?

The good news is that the issue is not on your side. Namely, this is happening simply because too many players are simultaneously trying to download these additional files and servers simply can not handle that many requests. That’s why you currently can not start and update Modern Warfare 2 Campaign Early Access on Xbox, Steam, and You will simply have to wait a little bit until the pressure on the servers eases up. Then, you will most likely be able to download the update and start the campaign. For now, that’s all we know. We will, however, follow the situation closely and add new information as it surfaces.

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Author Chronocrator profile picture
Nikola was a senior editor and writer at Gosunoob.With over 12 (since 2012) years of experience in esports & gaming journalism, I like to think that my guides once helped a NASA scientist to beat a game. What I'm trying to say is that I should be credited for NASA's Mars missions. (I'm just kidding, please don't shoot me). In my free time, I dream of the day when I will finally start clearing my Steam backlog.