The NP-34958-9 is an Error Code that you can get on the PS4. It seems like this Error Code occurs only when playing digital games, and the result is that it prevents you from playing them. Naturally, this is very concerning, not to mention – very frustrating. Luckily, there are several things you can try to fix the PS4 NP-34958-9 Error Code on your end, and we are going to go over all of these methods right here in our guide.
How to Fix NP-34958-9 Error Code on PS4
The first thing that you should try here is to change your DNS. To do this, go into your Settings Menu, followed by Network, and then go into Set Up Internet Connection. Select Wi-Fi or LAN, depending on what internet connection you have to your PS4. Then, input the following settings – IP address setting: Custom / DHCP Host Name: Do Not Specify / DNS settings: Manual / Primary DNS: 188.8.131.52 / Secondary DNS: 184.108.40.206. Alternatively, you can try Primary DNS: 220.127.116.11 / Secondary DNS: 18.104.22.168 if that hasn’t worked.
Another method that has been reported to fix the NP-34958-9 Error Code for some players is to go to the PlayStation website and log into your account there. Then, go to the device management tab and unlink all PS4 devices you have from there. After that, sign back into your PS4, go into account settings, and relink this console as your primary device. If that isn’t working, you should try to turn off your internet router, wait for a minute or two, and then turn it back on to see if the problem is still persisting even after that. And if none of these workarounds have helped you to get fix the PS4 NP-34958-9 Error Code, then the only thing left is to contact PlayStation Support for further assistance.