Middle-Earth Shadow of War has gone live several hours ago, and as is customary for triple A games, it’s riddled with issues. Players are complaining about various bugs, errors and technical problems. Some of these are just bumps in the road, easy to overcome with a bit of technical know-how. Sadly, there are also those that can’t be fixed without the developers’ involvement. We’re going to list all the known Middle-Earth Shadow of War errors & problems here, to try and help you solve any issues you might be having.
Your save game data is not compatible with the latest update of Shadow of War
Some players have noticed this message popping up after they’ve installed the 4K textures. It seems like it’s a false alarm – those who’ve tried to play after getting the message experienced no issues while playing, saving or loading.
No sound on headphones in Shadow of War
If you experience this problem, you can try setting the sound quality in both your volume controle (playback devices option) and the Realtek HD dashboard to 16bit, 48kHz. Some integrated sound cards can cause issues when set to a higher quality, as most of them can’t really reproduce it. There’s also a chance the game is forcing your audio output through the wrong device.
Shadow of War Steam Family Sharing not working
Sadly, Shadow of War cannot be shared with other Steam users via the Family Sharing option. It’s a rare case, but nobody has been able to get it to work this way yet, and it might just be one of those games. You could write a support ticket to try to get a clear answer, or simply refund the game if it’s a dealbreaker for you.
Nemesis not loading correctly in Shadow of War
Shadow of War is supposed to let you import your nemesis from the previous game, however, there are reports of it not happening. Players who decide to load their nemesis are supposed to meet them in the arena, yet this isn’t happening for some. There’s no solution at this point, but you should know you’re not alone in your plight.
Shadow of War not downloading on PC
Some people can’t even get the game. There have been reports of the download stalling on PC. Once you’ve made sure you have enough space on your hard drive, try restarting Steam and your router. If that doesn’t work, restart the computer, then change the download region on Steam. If none of those help, it might be a server-side issue.
Shadow of War starting on wrong monitor
Users with multi-monitor setups have been complaining about the game starting on the wrong monitor. There’s no elegant solution here – make the game windowed, drag the window to the appropriate monitor, then revert to fullscreen. You’ll have to do this every time you start the game, until the devs issue a patch.
Shadow of War framerate locked to 42
There have been reports of the game locking FPS at 42 on hardware that should by all accounts allow for more. No amount of tweaking helped, and it seems like all of the affected are Ryzen users, most of them with Nvidia graphics cards. It could be this specific set of hardware, so you’ll probably have to wait for a patch.
Installed video device does not support Direct X 11 features
A number of players are reporting getting this error message and being unable to start the game, even after successfully playing it for a while. None of the usual troubleshooting methods (new drivers, fresh drivers, old drivers, forcing integrated graphics off) seem to work – it looks like something the devs will need to address.
Long loading times in Shadow of War
There have been complaints about loading times in Shadow of War. Although SSD users don’t seem to be affected, those without one can try opening the Task Manager and setting the game’s priority to high. This does wonders for loading times, especially if you run it from a HDD.
Microsoft Store version of Shadow of War not working – error 0x80070005
A lot of players who bought the game on the Windows 10 store can’t run it. It looks like a problem on Microsoft’s side, but you can try the following: disable your firewall, update the store app, update the OS and make sure your time and date are correct.
Direct3D 11.1 API not available
Windows 7 users have been having trouble with this error message. You’ll need to install the platform update the game requires, and install Internet Explorer 11 – it seems like some necessary files are tied to the browser update (there was a similar situation with Skype some time ago).