NBA 2K24 Preorder Not Showing 5K VC & MyTEAM Points Missing

If your NBA 2K24 pre-order bonus is missing, don’t worry, you are not alone! A new version of the ultimate basketball game is here. And while it comes with many improvements and fresh features, some annoying issues are also back. This guide offers potential solutions if your bonus NBA 2K24 preorder content is not showing, including missing 5K Virtual Currency, 5K MyTEAM Points, 10x Promo Packs, Rated Kobe Bryant MyTEAM Free Agent Card, and others.

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NBA 2K24 Preorder Not Showing, VC & MyTEAM Points Missing
NBA 2K24 Preorder Not Showing, VC & MyTEAM Points Missing

NBA 2K24 Preorder Missing, 5K VC, 5K MyTEAM Points, Promo Packs Not Showing

If you are currently suffering from the issue where your NBA 2K24 Preorder bonus content is not showing, there’s no need for worry. At least, not yet. Namely, to our understanding, 2K plans to release all the bonus content simultaneously for all players so that no one has an unfair advantage. NBA 2K24 is set to be released on Friday, September 8th, at midnight your local time. However, that’s only on consoles. For PC players, the game is set to launch on Steam at 6 pm CEST / 5 pm BST / 12 pm EDT / 9 am PTD. Hence, that’s when you can expect your bonus content to show. As a reminder, here’s what you should get:

  • Virtual Currency
    • 5K Virtual Currency
  • MyTEAM Content
    • 5K MyTEAM Points
    • 10x Promo Packs (Delivered 1 Per Week)
    • 95 Rated Kobe Bryant MyTEAM Free Agent Card
  • MyCAREER Content
    • 5x 6 types of MyCAREER Skill Boost
    • 10x 3 Gatorade Boost Types

If your NBA 2K24 preorder is still not showing after the game launches on PC, then it’s time to be worried. If that’s the case, what you should do is power-cycle your console in order to delete the cache. Here’s how to do it:

  • Turn off your console completely.
  • Unplug it from the wall.
  • Leave it unplugged for around 2 to 5 minutes.
  • Plug the console back and turn it on.

Manually Install Preorder Bonus Content

Head back to NBA 2K24 after doing power-cycling, and see if 5K VC, 5K MyTEAM Points, Promo Packs, and other stuff have shown up. If they are still missing, you might need to download them manually on your console. Follow the steps below to do that:

  • PlayStation:
    • Open the NBA 2K24 game page from the Home Screen or your Game Library.
    • Select the game and scroll down to the “PlayStation Store” section.
    • From the “Your Add-ons” menu, you can manually download any individual pieces of content you own.
  • Xbox:
    • Head to My Games and Apps.
    • Find NBA 2K24.
    • Press A to select the game.
    • Choose “Ready to Install” from the drop-down menu.
    • Select the available add-on that you wish to install and confirm.

After all of this, if your 2K24 Preorder content is still not showing, the final thing you should try is to reinstall the game completely. Uninstall the game from your device, restart the console/PC, and then install it again. If this didn’t help as well, you should contact 2K support directly and explain your problem.

Author Chronocrator profile picture
With over 12 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start clearing my Steam backlog.


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