Pokemon GO Make a New Friend Not Working Fix

The “Make a new friend” task in Pokemon GO doesn’t register for you? The “Misunderstood Mischief” quest was added to Pokemon GO last November. This special research quest consists of a series of challenges requiring players to perform various tasks to progress the quest. One of those steps is “Make a new friend” which seems relatively straightforward on its surface. However, for some reason, the quest simply won’t work for many players, no matter how many new friends they add. The same goes for the “Finding your Voice” and ” Ripple in Time” questlines. Here’s how to fix the Pokemon GO Make a New Friend task.

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Pokemon GO Make a New Friend Not Working Fix

How to Fix Pokemon GO Make a New Friend Task

The Misunderstood Mischief questline in Pokemon GO has 16 steps for players to complete. And one of them, the 13th task, should be rather easy on paper. All you need to do is to add a new friend, and that’s it – task done! Unfortunately, while it does sound easy, there’s currently a bug going on that prevents players from progressing further as it does not register your new friend for this task.

So, how to fix this issue and finish the task? None of the “basic” debugging steps works here, unfortunately. Players have tried restarting the game, their phone, unfriending and re-adding people, resynchronization of game data… simply nothing works. For now, the only solution is to contact Niantic’s customer support for Pokemon GO and explain the issue. According to reports from players, they will “complete” the mission for you, and you will be able to progress. The usual wait between your report and them fixing the bug is around 24 hours, so you will not need to wait for long.

Contacting support is easy, and you can do it directly from the game. Open the menu, then go to Settings, and in the top right corner you’ll see a speech bubble icon with a question mark. Just tap there, type in your problem, and send the report. We hope this “Pokemon GO Make a New Friend Not Working Fix” helped you!

Author Chronocrator profile picture
With over 12 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start clearing my Steam backlog.



  1. T

    My challenge won’t work I have added 9 friends but for a task that I need to add 3 friends but it is not working

  2. S

    Here’s my 2 cents: they didn’t, I repeat, they DID NOT help. Only told me, that they’re aware of the issue and investigating and that I’m supposed to wait. That company’s dead to me now

    1. D

      At least you’ve got an answer. I filled 2 reports with this malfunction and my reports were closed with no resolution.

    2. R

      Yeah I just got some automated response that basically told me they don’t care and it will be fixed when it’s fixed. Great way to greet a new player. Good thing I haven’t spent a dime of real money on their game yet.

  3. M

    Same issue here, they didn’t do anything about it at all. Told me the same thing as above. And also not none of my special research is progressing anymore, not just this one.

  4. K

    I have added friends and my challenge won’t complete.
    Did anyone get this sorted?

  5. D
    Dylan Conner

    I have added many new friends and the jump start research and as it says make a new friend and I did and it does not complete it please help me because I really need that dranti candy

  6. N

    Mine didn’t work. All they said was that they were working on it and apologized for the inconvenience.

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