Destiny Error codes and solutions

This list consists of descriptions and solutions for error codes you might encounter when login into Destiny. The list will be updated regularly as new information are added.
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Please retry that activity again and resume what you were doing before the error occurred. If you encounter this error again, please follow the suggestions outlined below in the section network troubleshooting, then relaunch Destiny. Finally, if your home or institutional network is behind a firewall, Destiny requires the following ports to be open:

Destiny Port RangeDirection
7500-17899 (TCP)Outbound
30000-40399 (TCP)Outbound
35000-35099 (UDP)Inbound and Outbound
3074 (UDP)Inbound and Outbound

PEAR Error Code

Restart your Xbox One and relaunch Destiny.

URCHIN Error Code

This error code is a result of particular ban or restriction placed on your account.

CAT Error Code

You haven’t installed the latest update available for Destiny.


Bungie is actively tracking this general networking errors.

The installed game is corrupted. You must delete the installed game and reinstall it

Just close the message and wait for download to complete.


If you are seeing this error, it indicates a problem with your networking setup. This can happen for a number of reasons, but often occurs after a WiFi blip, or when network settings have changed on your home network or game console.To resolve this issue you can try the following ideas:
  • Log off of Destiny and turn off your PlayStation or Xbox console. Restart your networking hardware (router, modem, etc.) by turning each item off, then waiting 30 seconds before turning them back on one by one, beginning with your modem.
  • Lower your firewall security
  • Turn off UPNP function of your router


If you are seeing this error message please delete, then reinstall Destiny on your console. Instructions for all supported platforms are linked below. If reinstallation does not improve your experience, it may be due to damaged or malfunctioning hardware. Check to see if other games work properly, or contact Microsoft/Sony Customer Support for further information.Microsoft Support: Sony Support:


This problem appears if you’re logged out from your account while playing the game. Just try again the same action that you wanted to do.


This problem is encountered when you try to play Destiny while not signed into the network.

BULL Error Code

Seeing this error indicates that a different account has been signed in mid-game. Please exit Destiny, and relaunch to continue.

CARIBOU Error Code

Parental controls are preventing you from playing Destiny.

Network Troubleshooting

The most common reasons for Destiny connection problems, in order of occurrence, are: wireless interference, network congestion from competing data streams, ISP unreliability, and hardware failures.
If you are experiencing a slow connection, or repeated disconnects from the Destiny game world, there are some methods to troubleshoot your connection. You can evaluate your connection quality by visiting from a PC which is connected to the same network and in the same manner (wired/wireless) as the console – a grade of B or higher indicates you are in good shape.

Some suggestions on improving connection speeds and reliability:
  • The best way to improve your connection quality is to switch from wireless to a wired connection, via an Ethernet cable, Powerline, or MoCA.
  • Fiber, DSL, and cable connections typically offer the best online gaming performance, whereas ISPs such as wireless, cellular, and satellite tend to be less reliable for gaming purposes
  • If you are unable to use a wired connection, here are some suggestions for improving wireless connection quality:
    • Try selecting another channel on your wireless router. Your router may share channels with other networks in your area, and choosing a less-used one may improve your connection.
    • Try using 5GHz instead of 2.4GHz or vice versa
    • Move your console closer to your router, or into a position which is not blocked by walls or other obstacles
    • Reposition your router’s antennae
  • Disconnect additional devices from the network, such as cell phones, laptops, tablets, etc.
  • Avoid things like Netflix or other streaming services, Torrent clients, and other such bandwidth-heavy services
  • Contact your ISP and verify you have the most up-to-date hardware and firmware. Older network equipment such as cables, switches, routers, or modems may be contributing to your connection issues.
  • Contact your ISP for assistance; consider asking about different service levels, recommended setups, etc.
  • Change your NAT type – for more information, check out
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