NBA 2K22 Face Scan Tips - How to Scan Your Head

The matter of how to scan your face in NBA 2K22 has been giving some trouble to a lot of players that are trying to import their likeness into the game. There are a few reasons for this. For one, the process of scanning your head into NBA 2K22 is long and annoying and requires you to have the My NBA 2K22 Companion App for iOS or Android. On top of that, there are a number of problems you might encounter during the process. So, in our NBA 2K22 Face Scan Tips – How to Scan Your Head guide, we’ll give you step-by-step instructions on how to complete the process with minimal headaches.

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nba 2k22 face scan tips how to scan your head
NBA 2K22 Face Scan Tips – How to Scan Your Head

How to Scan Your Head in NBA 2K22 – Face Scan Tips

To scan your head/face in NBA 2K22, the first step is to download the MyNBA2K22 companion app to your mobile device. It’s already out on Android, and My NBA 2K22 App iOS should be available for iOS some time today. Sign into the app and click the “Face Scan” button. Now, before actually scanning your face, there are a few things you need to do. First off, make sure that the lighting is good and that your face has as little shadows as possible. Natural daylight would be ideal, but a well-lit room will do just as good. Also, we recommend placing your phone on a shelf that’s comfortably face-height and making sure that it’s nice and steady.

Now, remove glasses, hats, and any other face accessories. Look directly at the camera and fit your face as snuggly as you can into the oval. Move your face slowly at 30 degree angles so that the app gets you from all sides. Just follow the instructions, essentially. To scan your face and head in NBA 2K22, the app needs to get about 13 different angles of your face, and it will make a sound when it’s complete. If you’re not happy with the results, restart the scan. If you are happy, tap “upload images.”

Boot up NBA 2K22. Find and hit the “Scan your face” button. Click “Check for Head Scan Data” and wait for the download to finish. Click on the face scan avatar and edit the face if you want to. That’s basically all there is to it. If you do end up running into the “We were unable to find head scan data” error message, try going through the scanning process again.

Author JoeTheBard profile picture
A language teacher and video game enthusiast turned rogue, Joe is on a quest to become the ultimate gaming journalist. This is somewhat hampered by his belief that the golden age of gaming ended with the PlayStation One, but he doesn't let that stop him. His favorite games include Soul Reaver and Undertale. Other interests are D'n'D, dad rock, complaining about movies, and being the self-appointed office funny man, which nobody else agrees with.



  1. J
    Jamie Moore

    Thx you for telling people the IOS version isn’t available yet. I seen so many other articles, sayin it was when it isn’t. Good jon

  2. A
    Alex Sandoval

    Dang the face scan app is still not available on ios ?

  3. S

    Has anyone been getting errors when it’s loading the pictures ? It would get to like 60 to 70 percent then the game would close and say error

  4. K
    Kendell Adams

    How soon will the 2k22 app will be available cause I don’t wanna make an my player/career without doing my face scan first.

  5. N

    This is very slack to not have the face scanning app available at rollout.

  6. M

    Now you all see exactly why 2K needs to quit being lazy and make the injection like how they do theire wrestling games where its on the website . Would be much easier

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