Xbox Error Code 0x80a40008 Fix

While video gaming has come a long way, there are still some problems that persist even after decades of hardware and software progress. One of the biggest issues that frequently arise are error codes. For example, the infamous Xbox Error Code 0x80a40008. This occurs when you attempt to sign into your Xbox profile or recover your Xbox profile. Instead of proceeding as normal, you will instead get the “There was a problem and we couldn’t continue 0x80A40008” message. This can mean one of several things, and in this guide, we are going to explain why this error occurs in the first place, and how you can fix the Xbox Error Code 0x80a40008 itself.

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Xbox Error Code 0x80a40008 Fix
Xbox Error Code 0x80a40008 Fix

How to Fix Xbox Error Code 0x80a40008

First of all, you should check to see if this isn’t down to a simple connectivity issue on Xbox Live’s side. To do this, go to this webpage and see if everything is working as intended. Next, you should make sure that your own Xbox Live connection is working properly. Press the Xbox symbol button on your controller. From there, Profile & system > Settings > General > Network settings, and finally, select Test network connection. If you receive the “Everything is good” message, then there are no problems here, either.

If that also hasn’t worked, the next step is to try removing and then re-adding your account. Again, press the Xbox button, followed by Profile & system > Settings > Account > Remove accounts. Find the account in question and select Remove. After that, restart your console by pressing the Xbox button and then Restart console > Restart. Once the console is turned back on, go to Profile & system. Select the Add new option, and then enter your Microsoft account email and password that you are using for this profile. Go through the sign-in procedure and add the profile back to this Xbox. Finally, it could be that you simply have too many accounts saved to your console. If that is the case, then remove all of them before restarting your console and signing into your primary account.

Author Suma profile picture
A lifelong gamer, Vladimir was always interested in gaming and what makes games tick. Before long, he found himself writing about games as well as playing them. No stranger to game guides which have often helped him make just the right decision in a particularly difficult quest, he’s very happy to be able to help his fellow gamers and give a little back to his favorite pastime.



  1. J
    John Jamison

    I’ve tried all these fixes and still can’t get logged in. My adult account works fine when logging in, but when I try to log in under my sons account I still get the error message, very frustrating as there’s no support from what I can find online🙁

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