NBA 2K24 You’re Restricted From Using Communication Features

If you are unable to use your voice chat in NBA 2K24 and are receiving the “You’re Restricted From Using Communication Features” message, don’t worry, there’s an easy fix! It’s that time of the year, early September and a new basketball video game. However, it seems that many players are currently receiving a strange message in regard to parental restrictions. Why is this happening, and can it be fixed? Here’s what we know.

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NBA 2K24 You’re Restricted From Using Communication Features
NBA 2K24 You’re Restricted From Using Communication Features

You’re Restricted From Using Communication Features NBA 2K24 Fix

Before we jump to potential solutions on how to change this NBA 2K24 issue in your settings, a fair warning. This most likely doesn’t actually have anything to do with the parental restriction settings on your PlayStation or Xbox consoles. Rather, it is a strange bug that appears almost always when a big game launches on PlayStation and Xbox. The same exact bug happened last year, and players were unable to play the game. For that, the only solution we can offer to you is to be patient and wait for the issue to be fixed.

However, just in case, you should also check your console’s settings, and see if you didn’t accidentally turn on parental restriction, including being restricted from using communication features in NBA 2K24. On PlayStation 4 and PlayStation 5, make sure that there aren’t any account with children’s permissions signed in. If there are, log out from those accounts. Here’s how to do this:

  • Press the PlayStation button on your controller.
  • Select Settings > Users and Accounts > Other.
  • Select Log Out.

Disable Console Sharing

There’s also another solution. Open the Settings menu, and under “User and account > other > Console Sharing and Offline Play”, disable the sharing and save your settings. The console will automatically log you out and back in. After this, the message should stop appearing.

So there you have it, a possible solution for the “NBA 2K24 You’re Restricted From Using Communication Features” issue. However, keep in mind that this is most likely related to a bug that has nothing to do with you. Hence, if you are still restricted, you’ll simply have to wait for Sony to fix the issue on their side. Finally, make sure to check the 2K Sports Server Status, as that might also be the root of this problem.

Author Chronocrator profile picture
With over 12 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start clearing my Steam backlog.


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