Diablo Immortal Samsung Galaxy Not Compatible

If you can’t install Diablo Immortal on your Samsung Galaxy device, you’re not alone. Diablo Immortal is now live for some mobile devices, but those gamers who own a Samsung Galaxy device were in for a surprise. And that was not a pleasant one. Namely, soon after its launch, numerous players who played the game on Samsung Galaxy phones started complaining about various bugs. This includes visual glitches and other graphical issues. For many, Diablo Immortal doesn’t even work on Samsung Galaxy phones, and when they try to install the game, they receive the “Your device isn’t compatible with this version” message. Here’s what we know about it.

Diablo Immortal Samsung Galaxy Not Compatible

Diablo Immortal not Working on Samsung Galaxy

Let’s start with the good news. The problem is most likely not related to your device. If your Samsung Galaxy device was previously listed as compatible, that hasn’t changed. So, why are you unable to install Diablo Immortal now? Well, soon after the launch players discovered an issue with some Samsung Galaxy devices which use Exynos chipsets. This is resulting in weird visual glitches and artefacts that render the game almost unplayable.

▼Article Continues Below▼

Blizzard is well aware that there’s an issue and they have acted quickly. Unfortunately, that means that for the time being, Diablo Immortal is disabled for a number of Samsung Galaxy phones. Developers are actively working on fixing this bug as quickly as possible, and we hope that the fix might come before the end of this week. For now, we advise you to wait until Blizzard fixes the issue with Exynos chipsets. Below you will find the full list of affected Samsung Galaxy phones:

  • Galaxy A12
  • Galaxy A13
  • Galaxy A21s
  • Galaxy A51 5G
  • Galaxy A Quantum
  • Galaxy S10e
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S10 5G
  • Galaxy Note10
  • Galaxy Note10 5G
  • Galaxy Note10+
  • Galaxy Note10+ 5G
  • Galaxy F12
  • Galaxy F62
  • Galaxy M12
  • Galaxy M13
  • Galaxy M62
  • Galaxy XCover 5
TAGS , ,
Author Chronocrator profile picture
With over 10 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start cleaning my Steam backlog.

Featured Videos



  1. S

    The list is not complete. I can not install it on A40.

  2. G

    Would a Galaxy A03s (SM-A037M/DS) or a Galaxy J7 Pro (SM-J730G/DS) run Diablo Immortal, with that fix?

Leave a Reply

Your email address will not be published.