The Division 2 is out today for those who’ve preordered it, and it’s not working quite as intended. A number of players have reported getting no sound from the game at all, while others complaing about freezing, performance issues and server problems. This guide will show you a list of known Division 2 errors & problems, as well as how to fix or avoid them when possible.
No sound on headphones in Division 2
This seems to be the most widespread issue at the moment. Players with predominantly Logitech headphones can’t hear a thing in the game. The problem comes from Dolby Atmos/Surround, so the solution is to turn it off. You can either use the Logitech Game Software to disable it, or kill all the processes that have Logitech in their name. This is an old bug that was present in the beta, but still hasn’t been fixed.
Division 2 crashing & lag
From what we’ve seen, most of the people complaining about the lag and crashing have been using VPN software to access the game early. There doesn’t seem to be a way around this, but it’s good to know that most of these issues will stop once the game is out worldwide and everyone stops trying to get around the restrictions.
Division 2 server issues
Similarly to the one above, most of the connection issues we’ve heard about this early were tied to VPN usage. The VPN connection breaks and the game kicks you out – if you’re not using a good VPN service, you’re going to get a lot of errors. Also, the servers that were meant for one particular region are now being flooded by people from all over the world, which is probably rather taxing.
Crash when playing two copies on the same network
There have been some reports of the game crashing when trying to play two copies at once on the same network/external IP. It seems like the game crashes or freezes for both once the second player joins. There’s one workaround we’ve heard of that seems to help. Both players should Alt+F4 to close the game, then reconnect. They’ll end up in the same group, with properly synced games. Your mileaga may vary, of course, but it’s worth a shot.