Reactivate the SHD network is one of the mission objectives in The Division 2. You’ll get it after you complete the Federal Emergency Bunker mission, and it’ll require you to go to the White House and interact with a computer. A number of players have reported experiencing a game-breaking bug here, which stops them from progressing further. The game doesn’t register they’ve reactivated the network and keeps telling them to do so. This guide will show you a possible workaround for the Division 2 reactivate SHD network mission bug.
How to reactivate the SHD network?
From what we’ve gathered, the bug seems to occur when you try to skip the cinematic after completing the objective. After you reactivate the SHD network, a short, sappy cutscene will play. Obviously, a lot of people aren’t in the mood for it and just want to get on with the game. Some of them end up getting stuck in this limbo where they can’t progress any further.
There have been several reports of a workaround. Apparently, if you get stuck here, you need to replay the mission with someone who hasn’t played it. They need to host, and you need to stay with them until they’ve watched the cutscene. They also mustn’t skip it. Finding someone like that won’t be easy, mind you. If we hear of a better solution, we’ll update the guide immediately.
Meanwhile, you can and should report the issue to Ubisoft. It’s a pretty big problem, and the developers might be able to solve it, but only if they’re made aware of its existence. It’s not the only error or problem that the game had, and much of those have already been fixed.