Where to Find Founder Pack Items, Ultimate Edition, Deluxe & Standard in Disney Dreamlight Valley

If you don’t know where to find your Standard, Deluxe & Ultimate Edition Founder Pack Items in Disney Dreamlight Valley, we’ve got you covered. You might think that you’re missing them when they don’t appear at the very start of the game. That is not necessarily the case; you might just have to get further along in the game. Allow me to explain.

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where to find founder pack items ultimate edition deluxe & standard in disney dreamlight valley
Where to Find Founder Pack Items, Ultimate Edition, Deluxe & Standard in Disney Dreamlight Valley

How to Get Disney Dreamlight Valley Founder Pack Items, Standard, Deluxe & Ultimate Edition

To find and get your Standard, Deluxe and Ultimate Edition Founder Pack items in Disney Dreamlight Valley, you’ll have to put in some work. First, you have to go through the tutorial portion of the game. Once you get access to your ramshackle house, check the mailbox out front. There, you are going to find the majority of the items you got for purchasing one of the Founder Packs. However, there are some items that are not going to be in there. Instead, they’ll be granted to you as you progress through the game. So, don’t worry if you don’t get immediate access to everything you’ve paid for – you should receive everything in good time.

So, that’s basically all there is to it. That’s how you get and where to find the Founder Pack items in Disney Dreamlight Valley, no matter which edition you got – Standard, Deluxe or Ultimate. We can’t really go into many more details for fear of spoilers. If you do experience any problems, though, you might have to contact support. Either way, the majority of the rewards are cosmetics. The only important difference is in the amount of Moonstones you get. That’s the special in-game currency, and the Ultimate edition comes with a whopping twenty thousand of them. It better, considering the hefty price tag. For more info about the game, check out some of our other guides, like Player Name & Offensive Language Issue and How to Change Outfit.

Author JoeTheBard profile picture
A language teacher and video game enthusiast turned rogue, Joe is on a quest to become the ultimate gaming journalist. This is somewhat hampered by his belief that the golden age of gaming ended with the PlayStation One, but he doesn't let that stop him. His favorite games include Soul Reaver and Undertale. Other interests are D'n'D, dad rock, complaining about movies, and being the self-appointed office funny man, which nobody else agrees with.



  1. A

    Thanks for the help, i did however only get 8000 moonstones instead of 20000 for the ultimate edition once you get access to the house. Do u get the rest at a later time?

    1. A

      I still haven’t recieved ANYTHING, 0 moonstone, 0 items, I can see them in my mailbox and it looks claimed but I can’t! Good luck tho, hopefully it gets sorted for both us and everyone having issues

  2. A

    Unfortunately, I can see these in my mailbox but whenever I try to claim them, I see “Something unexpected happened, please try again later” oooor “We recommend saving to the cloud before claiming” – while I have cloud saving on. After that it goes right back to the first error message though.

    1. B

      This happened to me as well. Any fix? Very strange

    2. M

      I’m getting the same something unexpected happened please try again later screen when I try to claim my items.

    3. D

      I got nadda. Are we missing a step here. 20,000 moonstones is allot and we paid a premium price to get them. Also glitches as in shutting down. Then having to wait as it reloads. Very aggravating considering.

  3. A
    Amy Rose

    I had to restart the game due to an error after already claiming 2 of the bonus features and when re downloaded and restarted the game im missing the pet and another item

  4. N

    I started with 20,000 moonstones I just got on and it’s saying I only have 8,000. I haven’t used any as I have not even progressed in the game. Has anyone found out why this is happening?

  5. J
    Jordayna Hatch

    I haven’t gotten mine as well, my partner has, but is that because he got the game and I haven’t but we game share

  6. B

    I got the items, but didn’t get any moonstones. I got the ultimate edition and am supposed to start with 20,000 moonstones. Does anyone know how I get them?

    1. M
      Melissa Smith

      I also received no pet and no moonstones… I’m 😭

  7. S
    Stefani Nelson

    I purchased the ultimate edition and my items are claimed in my mailbox but I’ve received 0 items. After hours of gameplay it never unlocked or gave me any of my Ultimate itebs. Not sure what to do next?

  8. V

    So… I purchased mine on my switch, the basic one, and it shows all three have been purchased. I was under the impression the other two were DLC, and I was going to purchase in time… Now, there is no long an option for that. Any suggestions? 🙄 I would really like the ultimate one.

    1. L

      I’m in the same boat!! I’m disappointed I wish I just bought the Ultimate right away cause now it looks like I cant get in 🙁 I hope I can though!

  9. K

    We bought Ultimate Edition on Switch on my partner’s profile – he has the Ultimate gubbins and I don’t. If I open the shop on my profile, Ultimate shows as “purchased” so I couldn’t buy it for myself even if I wanted to pay twice.
    Not a fix, but might explain what some others are seeing?

  10. A

    I’ve restarted my game because of a time error on my pc and I’ve purchased the ultimate pack, I haven’t received anything in my mailbox and I’ve progressed a lot so far. I did receive my other items back in my inventory but when will I get my Dreamlight and moonstones that came with my pack again?

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