Fix NBA 2K23 Crashing & Freezing PC, PS5, PS4, Xbox Series X

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Is NBA 2K23 constantly crashing for you? Does NBA 2K23 often freeze? If so, we might have a few possible solutions for you. The new iteration of the world’s most popular basketball video game is here. Unfortunately, as is often the case, these yearly releases of sports games are ridden with bugs and optimisation issues. If you are prevented from enjoying your virtual basketball experience due to frequent crashes and freezes, read on to learn about possible fixes for NBA 2K23 crashing on PC, PS5, PS4, Xbox One & Xbox Series X/S.

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NBA 2K23 Crashing & Freezing Fix, PC, PS5 & Xbox

How to Fix NBA 2K23 Crashing & Freezing Issues on PC, PS5, PS4, Xbox One & Xbox Series X/S

Before we proceed with a few possible solutions for your crashing issues, we must first stress a few points. Firstly, most of these problems are simply out of your hands, as the game has launched in a less-than-ideal state. Thus, until developers stamp out bugs and improve optimisation, there’s only so much you can do. Also, make sure that the NBA 2K23 servers are up and running. Now, when we pointed that out, let’s see what you can do.

NBA 2K23 Bugs and Glitches

Before we jump to other methods, we must first stress that NBA 2K23 was released in a very buggy state. Numerous glitches, such as the Going National bug, the 726e613d Error Code, or the Palace Intrigue issue, are causing NBA 2K23 crashing and freezing issues. For this, you may check the separate guides we’ve linked here for you.

Update GPU drivers (PC)

In many cases crashing and freezing in video games can be a sign of GPU issues. Outdated drivers might result in many problems, such as poor performance, low FPS, artefacts, and more. You can check for the latest drivers via your GPU software. Otherwise, you can download them from the links below:

Turn off Overlays and 3rd-Party Apps (PC)

When playing games, it is often smart to turn off any unessential third-party apps that are running in the background. Many of them are known to cause problems and conflicts with video games. This is particularly the case for apps that have overlays in-game. This includes Discord overlay, Steam overlay, NVIDIA overlay, Overwolf, and other similar apps.

Verify NBA 2K23 Files Integrity (PC)

Sometimes games might not install correctly, and some files might be either corrupt or missing entirely, which can cause NBA 2K23 crashing and freezing issues. To prevent this verify the game files on Steam and the Epic Game Store:

Steam

  • Right-click on NBA 2K23 in your Steam library
  • Select “Properties…”
  • Select the “Local Files” tab
  • Click on the ” Verify integrity of game files..”
  • Let Steam do it’s work
  • When complete, restart your PC
  • Launch Steam, and start NBA 2K23

Epic Game Store

  • Open the EGS launcher.
  • Find NBA 2K23 in your library.
  • Click on the three dots icon.
  • Select “Manage” in the drop-down menu.
  • Click the “VERIFY” button.
  • Allow it to verify files.

Have Less Than 100 Blocked Users on PSN (PS5)

Developers have officially confirmed that NBA 2K23 crashes upon launching when you try to start the game if you have more than 100 blocked users on PlayStation Network. We are not sure if this is a feature or a bug, but for now, try to bring that number down to 99 or less. This should fix the NBA 2K23 crashing issue on the PS5.

Update your system software and use Cloud Save (Xbox Series X/S)

Finally, for those of you playing on Xbox Series X/S, make sure that you have the latest version of your system software. In addition, some players report that using cloud save instead of the local save file should be enough to bypass the NBA 2K23 crashing issue on the Xbox Series X.

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Author Chronocrator profile picture
Written by:
Nikola was a senior editor and writer at Gosunoob.With over 12 (since 2012) years of experience in esports & gaming journalism, I like to think that my guides once helped a NASA scientist to beat a game. What I'm trying to say is that I should be credited for NASA's Mars missions. (I'm just kidding, please don't shoot me). In my free time, I dream of the day when I will finally start clearing my Steam backlog.

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