Some Pokemon GO trainers have been experiencing problems with logging in. A number of players can’t access their accounts due to a security issue keeping them locked out. The cause for this seems to be a new update for Google’s Safety Net, which Pokemon GO uses to screen for cheaters, sending in false positive results.
A new issue has been plaguing trainers in Pokemon GO. The game is keeping them out of the game; they can’t log in. This has been going on ever since Google Safety Net got an update, and it appears that is the problem. It might be that Pokemon GO uses Safety Net to catch cheaters (people with modified devices, that is), and there’s some miscommunication between the two.
Niantic has recently been cracking down on cheaters of all sorts. Not that long ago, they held the third Pokemon GO ban wave in 2017, which homed in on bot accounts. In fact, the recent problems with Pokemon GO overheating devices might be caused by background stuff in the app that’s supposed to fight cheating. As noble as the idea is, it can cause problems to honest players.
The problem appears to manifest itself through certain devices being reported incompatible with Pokemon GO by mistake. The devices in question are fairly uncommon ones, though, that’s probably not a factor as to why it’s happening. You can check out the list of some of the devices that have been affected below (via GameRant).
- OnePlus One
- OnePlus 2
- Redmi Note 3
- Redmi 4
- LG G3
- Alcatel One Touch
- Various ZTE devices
The problem is no doubt a very serious one for the affected trainers. Niantic has gathered a reputation of being a company that listens to the players and usually addresses issues fairly quickly. Hopefully, the same will be true for this issue. However, this time, trainers might have to wait a bit longer, since this issue isn’t (only) on Niantic’s side.