Diablo 2 Resurrected Failed to Get Online Characters Explained

Don’t know how to fix the “Failed to Get Online Characters. Please Try Again” error message in Diablo 2 Resurrected? The remastered edition of Diablo 2 has recently received its first ladder season and with it, the online-only component of the game. This means that players have unique characters that can only be used online and once you connect them with online play, you will not be able to use them offline again. If your online Diablo 2 Resurrected characters are missing, here is what’s that all about.

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Diablo 2 Resurrected Failed to Get Online Characters Fix

D2R Failed to Get Online Characters Explanation

The first and the most important thing you should know is that there is no need to panic. Your characters aren’t gone, you didn’t accidentally delete them, nor were they somehow removed from your account. There are most likely still there and everything will get back in order, eventually.

So, if your characters are still there, then why are you receiving the “Failed to Get Online Characters. Please Try Again” error message? And why you can’t find any of your online characters? Well, the answer is rather simple – the Diablo 2 servers are currently down. If you can’t find your online chars, that means that the online component of the game is currently unavailable for various reasons.

Maybe there’s scheduled maintenance or an update is being deployed. Maybe it’s the end of a season, and Blizzard is preparing things for the new season. Or maybe there are some problems with the servers causing the outage. Maybe there’s a broader issue, affecting Battle.net as a whole, not only Diablo 2. Battle.net often experiences DDoS attacks.

Whatever is behind the issue, rest assured that it is server-related and that it is only temporarily. Your characters will eventually return and you will be able to use them in no time. Thus, the next time you receive the “Failed to Get Online Characters. Please Try Again” error message, just chill a bit and wait for the servers to come back online.

Author Chronocrator profile picture
With over 10 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start cleaning my Steam backlog.


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