AC Valhalla Unwelcome Bug - Can't Move, Stuck in Longhouse

Unwelcome is the first quest you’ll get after landing in England in Assassin’s Creed Valhalla. It’s supposed to be easy – deal with some bandits, rescue some hostages, establish your base of operations. However, there’s a nasty bug that’s happening to a lot of people here – they’re getting stuck in the longhouse and cannot control their character. Thankfully, there’s a workaround. In this guide, we’ll show you how to fix the AC Valhalla Unwelcome bug, so you can continue playing.

ac valhalla unwelcome bug quest
AC Valhalla Unwelcome Bug – Can’t Move, Stuck in Longhouse

How to fix Unwelcome quest bug?

After you get to England and head to the Ragnarsson outpost, you’ll be greeted by a group of bandits. It’s an easy fight, although there are a lot of them. Once you’ve dealt with them, you’ll go into the longhouse, and you’ll discover a couple of prisoners. The bug happens after you talk to them. There’s a loading screen that seems to last forever, and then you just see Eivor, Sigurd and Dag huddled together, stuck to the floor. You can’t move, you can’t open the map – the game is still running, but the only thing you can do is open the menu and quit.

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There’s a workaround that isn’t guaranteed to help, but it’s better than waiting for a patch. The original advice is to change your graphics settings to ultra, but seeing how your PC might not be able to handle this, simply bump it up a notch – we’ve heard going from low to medium works too.

Once you enter the longhouse and start the conversation, do not touch anything. Not your keyboard, not your mouse, not the gamepad. Don’t skip any lines in the dialogue, and once it’s done, the game should resume as intended. If that doesn’t work, the only thing that remains is to wait for the developers to fix this mess.

If you need help with anything else in the game, we've got a metric ton of other guides for you to check out. For example, we've written AC Valhalla Hidden Ones Armor Set Locations - Ratae Bureau Armor & Londinium Bureau Key for quest A Brief History of The Hidden Ones, that will reward you with the Hidden Ones armor. We can also help with whether you want to let Rued Live or Die - Kill or Spare Rued Choice Consequences, or who to give silver to in AC Valhalla War Weary quest , and a well hidden AC Valhalla Comb location for Bil Maiden's Missive Rygjafylke World Event. Puzzle that caused us big problems was Unseal The Well during the quest Well Traveled. And, yes, we do have many more coming, stay tuned.

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  1. W

    Worked like a charm! Skål!

  2. T

    Wow! It really worked!!! Thanx!

  3. P

    Worked for me as well

  4. G

    Didnt work. And sadly no command code to debug or unstuck.

  5. S
    some german bitch

    dude, solid! worked like a charm

  6. J

    Worked for me too. Thanks so much, nearly tore down everything ?

  7. A

    Thanx it work
    You are a good man

  8. B
    Brandon Watson

    Worked thank you

  9. Y

    Odin smiles upon you. I was going to be very disappointed if my game was stuck until a patch released before I even found the Sons of Ragnar.

  10. C

    i play on “medium” graphics, and any higher makes my game crash, so what i did that worked was change the settings to low > save > change the settings back to medium and it worked for me. Ty!

  11. M

    Yup worked for me, maybe the scene didn’t lunch if you are in medium or lower.

  12. A

    That worked like a charm. Thank you!!!!

    1. P

      Thought I was stuck till a patch. My computer couldn’t handle ultra, but going from low graphics to medium fixed it. Thanks for the fix.

  13. D

    Thank you! It worked for me as well 😀

  14. S

    pfff it worked like a charm fam, you just solved it in 2 seconds, i had to reinstall the game and go through another 3 hours of gameplay just to find out i got stuck again.

  15. H

    Worked like a charm thanks god!

  16. A
    Alex the saver

    Use an application called we mod and use it to increase the time speed, worked for me

  17. P

    Thank you that worked well!! You really save my next nights haha

    1. N

      It work perfectly Many Thanks!

  18. A

    Works. First to medium and i skip all dialog and it works

  19. G

    I play at low settings, but I set them high and tried the walkthrough. It works. After the dialogue, a cutscene was played immediately.

  20. R

    Nice, it actually worked! Have my ad revenue 🙂

    1. V

      You’re my hero! It Worked.
      First I tried to put my graphics in Low quality, I was in Custom (medium-high) and it didn’t worked. I tried again in Ultra and this time and the next cinematic started instantly. Thanks you for that. May Odin smile upon you.

  21. J
    Jonas nørmølle


  22. F

    really work, thank you!

  23. C

    worked and saved my night, thank you!

  24. F
    Francisco j Gutierrez

    Yo seriously. Thank you! Bumped up the graphics and bam, fixed!

  25. R

    You are my favourite person in the whole world right now

  26. O

    You just have to patiently wait. Trust me it works. Wait for about 10 mins.

  27. O

    It worked! You’re my personal savoir!

  28. J
    Ja Ja Ding Dong

    Worked like a charm, thank you!

  29. A

    Thank you a lot! <3

  30. N

    Worked, thanks alot:)

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