AC Valhalla Not in Library - Game Does Not Appear in Library After Purchase

Assassin’s Creed Valhalla has just been released, and it’s been a rocky launch so far. PC players got the brunt of the technical issues, as is customary. Apart from the bugs and the glitches in the game itself, some have been unable to even get their hands on it. A number of players have been complaining about the game not appearing in the Uplay library after they’ve purchased it. If you’re one of them, our AC Valhalla not in library guide will show you what to do when that happens.

ac valhalla not in library game does not appear in library after purchase
AC Valhalla Not in Library – Game Does Not Appear in Library After Purchase

AC Valhalla not appearing in Uplay library

UPDATE: The situation has been resolved, according to official sources.

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Sadly, there is nothing you can do but wait. There are hundreds, if not thousands, of people who are having problems with this. The game shows up in the orders page, but doesn’t appear in the library. They can neither install nor play it. It’s an issue with order processing on the Uplay store.

The good news – or rather, the silver lining – is that Ubisoft is aware of it and they’re invetigating the issues. Hopefully they fix it soon, so everyone can enjoy the game they spent their hard earned money on. The bad news (the worse news, really) is that you might have to wait up to 24 hours for the game to appear in your account, according to their statement. If the game doesn’t appear after a full day has passed, you should let their support team know.

It’s a terrible thing, really. People are all excited to play the game at launch, buying it the second it came out, and they’re rewarded with delays. It’s especially bad for those who’ve planned time off around the game’s release, and now they’re wasting it. But there’s nothing to be done about it.


If you need help with anything else in the game, we've got a metric ton of other guides for you to check out. For example, we've written AC Valhalla Hidden Ones Armor Set Locations - Ratae Bureau Armor & Londinium Bureau Key for quest A Brief History of The Hidden Ones, that will reward you with the Hidden Ones armor. We can also help with whether you want to let Rued Live or Die - Kill or Spare Rued Choice Consequences, or who to give silver to in AC Valhalla War Weary quest , and a well hidden AC Valhalla Comb location for Bil Maiden's Missive Rygjafylke World Event. Puzzle that caused us big problems was Unseal The Well during the quest Well Traveled. And, yes, we do have many more coming, stay tuned.


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Author Ketchua profile picture
Ketchua has been writing about games for far too long. As Señor Editor, he produces words (and stuff) for Gosunoob. There are a lot of words (and stuff) there, so he's terribly busy. Especially if you need something.

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One COMMENT

  1. D
    Daniel

    “Up to 24 hours” is not accurate. Im on day 3 with no game in library and no response from support.

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