Destiny 2 Not Receiving Bungie Emails

Are you not getting any Bungie emails? You’re not alone! Many Destiny 2 players hoped that the Season 18 update would finally fix one particular issue in regard to emails from the developer which contain various promotional material, surveys, news about the latest updates, statistics, season recaps, and more. However, despite opting into receiving promotional communications from Bungie, the issue is still here. A number of players report that they are still not receiving any Bungie emails following the Season 18 update. Here’s what we know about it.

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Destiny 2 Not Receiving Bungie Emails Explained

Destiny 2 Not Receiving Any Bungie Emails Explained

Destiny 2 Season 18, named the Season of Plunder, is finally here. It has arrived with a host of new features, content, updates, and improvements for the player base to enjoy and explore. However, while many players are excited to explore everything the new season has to offer, many other players are disappointed that they are yet again unable to see their season recaps and stats. These things usually arrive via email sent by Bungie. Regardless, for several seasons now, there seems to be a bug which is affecting a number of players, which prevents them to receive any Bungie emails related to Destiny 2.

This essentially cuts them off from participating in the community and sharing the experience with their friends who are also playing the game and sharing their stats. After all, Destiny 2 is an MMO, and the social aspect is an important part of the experience. So, is there a way to fix this? Ultimately, this needs to be fixed by Bungie. Still, there are a few steps you can do. This is in order to make sure that you’ve done everything on your part.

  • Go to the “Settings” page on Bungie.net, click on “Email and SMS”, and check if your email is entered correctly.
  • Ask for the verification email. Reverified it just to be sure.
  • Make sure to check all the boxes in regards to what kind of communication you want to receive.
  • Try changing and unchanging settings (uncheck, save settings, then check boxes again and save settings).
  • Some email hosts have issues receiving emails from Bungie. Thus, you may need to use a different email.
  • Double-check your Spam/Junk folders.
  • Add bungie@info.bungie.net to your trusted contacts list in your mail service.

None of these steps will 100% work for fixing the Destiny 2 not receiving Bungie emails issue, but they might help you. Ultimately, this is a widespread issue, and dozens of players are currently reporting about it on Bungie forums. If we find any solution that works 100% of the time, we will make sure to update the article.


If you need further help with Destiny 2 Shadowkeep, check out our guides on Dead Ghost Locations, Jade Rabbit Locations, and Eyes on the Moon - How to Start Vex Invasion. If it's Exotic Weapons that you're after, we've got you covered with our Pain And Gain Exotic Quest and Deathbringer Exotic Rocket Launcher - Symphony of Death guides. Going back in time for new players, we can offer you guides like Ikelos Weapons - How to Get SMG, Sniper Rifle, Shotgun, or, if you're playing Forsaken content, guides like Corsair Down & Badge - Dead Body Locations.


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Author Chronocrator profile picture
With over 10 years of experience in gaming and esports journalism, I like to think that my guides once helped a NASA scientist to beat a game. Basically, I should be credited for NASA's Mars missions.In my free time, I dream of the day when I will finally start cleaning my Steam backlog.

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