Now that Lightfall is out, Destiny 2 players are delighted that they can explore all the new content that’s been added to the game. However, for some players, this – sadly – isn’t the case. Namely, a number of players that have pre-ordered the Deluxe Edition of Lightfall have found that they haven’t actually received the expansion pack itself. And, as it is missing, they can’t play it. So what to do if Lightfall is missing from the pre-ordered Deluxe Edition and how is there anything you can do to solve these issues in Destiny 2? Here’s everything we know about this and the methods you can try to fix this problem.
How to Fix Deluxe Edition Pre-Order Lightfall Missing in Destiny 2
The first thing that you need to be aware of here is how pre-ordering functions when it comes to Microsoft. In most cases, you won’t actually be charged when you place the pre-order itself. Rather, this is set to occur at a later date, one that is usually closer to the release date – typically 10 days before the game goes live. So, a possible reason why Lightfall is missing even though you have pre-ordered the Deluxe edition of the game could be that, at the time when it came to charging for it, you didn’t have enough money in your account. To make sure this isn’t the case, check your order history to see if it says that the order has been canceled, or that the payment is pending – something to that effect.
Another possible reason can happen if you are playing on Xbox. This could be down to a launch issue that is present on that console, and we have covered how to fix it here. And if neither of these are the cause of your problem, the only other thing that we can recommend is that you contact Bungie Customer Service and Bungie Support for further assistance. If you figured out a way to fix this, then please share it with us in the comments.
If you need further help with Destiny 2 Shadowkeep, check out our guides on Dead Ghost Locations, Jade Rabbit Locations, and Eyes on the Moon - How to Start Vex Invasion. If it's Exotic Weapons that you're after, we've got you covered with our Pain And Gain Exotic Quest and Deathbringer Exotic Rocket Launcher - Symphony of Death guides. Going back in time for new players, we can offer you guides like Ikelos Weapons - How to Get SMG, Sniper Rifle, Shotgun, or, if you're playing Forsaken content, guides like Corsair Down & Badge - Dead Body Locations.